Case study: Judicial experts Serbia

From public dataset to 10.000 monthly users: how we created the go-to judicial expert directory in Serbia

Developed by: VIZDATA
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Duration: November 2025 - ongoing
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Status: Active
Sudski Vestaci screen
About the project

Overview

Serbia has over 5.000 certified judicial experts across 50+ specialisations. Lawyers, insurers, and courts need to find and verify these professionals regularly.

When the official database of court experts in Serbia went offline, it was replaced by a downloadable spreadsheet with no search, no filtering, and no mobile access. For a dataset this critical, that was not good enough.

For legal professionals, this created an immediate operational problem: cases require certified experts, and there was no longer a reliable way to find them.

There was also no announcement of a timeline for the official database to return.

We saw a clear product opportunity, decided to clean and structure the publicly available data, and build a purpose-designed platform around it.

Project Mockup
Project Mockup
What we built

The solution

The raw data about judicial experts existed as a single officially published spreadsheet. The document had inconsistent formatting, duplicate entries, and incomplete records across thousands of rows.

We cleaned and structured the full dataset, then built a custom web platform designed specifically around how people actually search for judicial experts in Serbia.

The platform allows users to search by category, specialisation and location making the search results organised around combined category and location pages.

This means that a search for "forensic accountants in Belgrade" or "construction experts in Novi Sad" returns a dedicated, structured page rather than a generic list. Such architecture serves the user and drives organic search performance simultaneously.

We also made two important product decisions early that shaped how the platform works.

First, verified experts appear at the top of search results. Experts can confirm and correct their own data through a verification process. This improves data accuracy over time and gives users a clear signal of which listings are current and reliable.

Second, contact details are not displayed publicly. Users provide an email address to access an expert's phone number. This protects expert privacy while ensuring that every contact request comes from someone with a genuine professional need.

Results

SudskiVestaci.rs launched in November 2025, less than one month after the initial idea.

It has since become the go-to resource for finding certified judicial experts in Serbia.

10.000+

Unique visitors every month, driven entirely by organic search with no advertising spend.

600+

Email addresses captured monthly from active, intent-driven users through a gated contact reveal.

9.17/10

Average score from user satisfaction surveys conducted on the platform.

4m 12s

Average session duration. Users are not just visiting, they are actively searching and comparing experts.

What this project demonstrates

This project was not commissioned. No one paid us to build it. We identified a real problem, moved quickly, and built a product that filled the gap.

For organisations that rely on critical data infrastructure such as member directories, stakeholder databases, or professional registries, this is what the project demonstrates.

Institutional resilience

When critical systems fail, those who depend on them cannot wait for an official fix. We recognised that thousands of people had lost access to essential data and built a working alternative within weeks.

Data transformation

Messy data is a starting point, not a blocker. We cleaned thousands of rows of inconsistent, incomplete records and turned them into a structured, searchable directory in under a month.

Design decisions

Early product decisions shape long-term outcomes. Verification and gated contact access built trust with users and a sustainable engagement model.

Speed and longevity

Built in under a month, maintained and actively developed since. The platform serves thousands of users daily and continues to grow as a living product.

If your organisation manages data that your members or stakeholders depend on, and your current infrastructure would not survive a disruption, this is the kind of problem we solve.

Social proof

What the users say

While official channels for this sector are still evolving, your platform has stepped in to fill a critical gap. I hope to see the site continue to grow as a leading resource for this field. I would also suggest implementing a way to flag or remove experts in instances of misconduct or unprofessionalism.

I found the data I was looking for easily; the site is very well-organized and easy to use.

This platform is a vital resource for individuals who lack 'connections' or social influence. By providing access to court experts who have the legal authority to uncover facts, it ensures that cases are resolved based on objective truth rather than routine oversight or external pressure.

Your platform is incredibly helpful, especially for those of us searching from abroad. Detailed profiles would allow us to find the right specialist directly, saving us the high cost of making multiple international calls just to verify expertise.

This is currently the only platform that provides a comprehensive and accessible directory of experts, filling the gap left by the outdated information on the Ministry website.

The website is very well-organized, with a clear description of each expert's specific field of expertise. The expert we contacted was professional and courteous. Highly recommended. There is absolutely nothing to add or change.

What is ahead

SudskiVestaci.rs is a live product with an active development roadmap.

The platform has proven its value to users, but we are not treating traction as an endpoint.

Data needs to be more reliable, platform needs to be accessible beyond the browser, and the relationship between this tool and the institution responsible for expert certification should be formalised.

These initiatives are shaping the next phase of our development.

1

Structured verification system

The platform currently lists over 5.000 experts based on publicly available data. Experts can request changes, but the process is informal and handled manually by our team.

Next step:

Dedicated verification workflow that allows experts to claim, confirm, and update their own records through a structured process with audit trails and quality controls.

The goal:

Institutional-grade data accuracy maintained by the professionals themselves, not by a central team.

2

Public API

The platform is currently accessible only through the website. Lawyers, courts, and legal technology providers who need expert data must search manually, one query at a time.

Next step:

Documented, authenticated API that gives institutional users programmatic access to verified judicial expert data.

The goal:

Transform the platform from a website into reusable public infrastructure that other systems can integrate directly.

3

Institutional integration

The Serbian Ministry of Justice remains the sole authority responsible for certifying judicial experts, but currently has no functional digital infrastructure to support that role.

Next step:

Formal integration proposal: a concrete technical pathway through which the Ministry could reference or consume verified data from the platform.

The goal:

Establish a working relationship between a civic technology platform and the public institution it serves, whether that takes the form of an official referral, a data-sharing agreement, or a full technical integration

Discuss a project

We are looking forward to hearing from you.






    Company information

    info@vizdata.rs +381 69 444 81 90 Vitezova Karađorđeve zvezde 50 Belgrade, Serbia